OFFSHORE SUPPORT

Give recurring work
a dedicated place
in your team.

Work with Philippines based offshore support for the administrative and digital tasks your business needs handled regularly. We agree on the role, hours, responsibilities, and way of working before support begins.

Reliable
ongoing support

Trained on
your processes

Flexible roles
based on your needs

Woman working on a laptop, screen showing a task checklist ('Client Inquiries', 'Schedule Updates', etc.) with a yellow sticky note saying 'Support your business off your plate.' with a paw print.

WHO IS THIS FOR?

For pet care businesses with ongoing and repeatable work.

Offshore support is ideal if you have regular tasks, a point of contact, and time to help someone learn your business.

Established businesses

With recurring tasks and processes.

Growing teams

Who need extra support for daily work.

Owners who want to free up time

And focus on higher value work.

ROLES AND EXAMPLES OF WORK

Flexible support based on your needs.

Roles depend on the service, workload, required skills, and your ability to direct or collaborate on the work.

Offshore Administrative Assistant

  • Client communication
  • Scheduling assistance
  • Client records
  • General administrative tasks

Social Media Manager

  • Content planning
  • Coordination
  • Publishing
  • Account activity within agreed scope

Social Media Administrator

  • Scheduling approved content
  • Organizing assets
  • Updating trackers
  • Administrative support

Marketing Support or Team

  • Assigned content
  • Email support
  • Campaign work
  • Lead-management tasks

Website Manager

  • Content updates
  • Page changes
  • Ongoing website management tasks

HOW SUPPORT STARTS

A simple and collaborative process.

01Discuss Your Needs→

We talk about the tasks you need help with, your preferred hours and time zone, and the tools involved.

02Set Up and Onboard→

We agree on the role, provide access and instructions, and introduce the working arrangement.

03Work and Communicate→

Your offshore support handles the agreed tasks and keeps you updated.

04Review and Adjust

We check progress at agreed intervals and make adjustments if needed.

Top-down view of a wooden desk with a spiral notebook listing Weekly Tasks, a blue pen, coffee mug with paw print, and laptop.

YOUR RESPONSIBILITIES

You direct the work.
We provide the support.

For an administrative assistant, you provide daily priorities, business instructions, and check the work against your requirements.

For systems and website projects, Rachel leads the specialist work and collaborates with you on decisions and approvals.

FREQUENTLY ASKED QUESTIONS

Common questions

What types of tasks can you help with?

We can help with offshore administrative assistance, client communication, scheduling, social media management, content planning, marketing support, email management, website updates, and general day-to-day administrative tasks tailored to your business needs.

How do you work and communicate?

We integrate smoothly with your preferred communication tools (such as Slack, email, or messaging platforms) and project management systems. We agree on working hours, regular check-ins, and clear handoff procedures to keep everything transparent and aligned.

What do you need from me to get started?

To get started, we just need an initial consultation call to understand your regular tasks, role requirements, preferred working hours, and basic access to any tools or documentation you'd like your support team member to use.

Your digital services and offshore support partner for pet care businesses globally.

PH-based. Exclusively for the pet industry.
One-time projects and recurring services.

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